Make smarter decisions

fcase provides sophisticated technology and dedicated support to help your fraud investigations, legal and compliance, customer experience, customer support see and manage the full picture of fraud in confidence with fraud orchestration.

With the full picture of fraud.

See the start, middle and end of each fraud, in one fraud storyboard across your entire enterprise with fraud orchestration.

Now is the time to unite and control your fraud operations into one common fraud and risk framework and improve customer experience, reduce fraud and your operational costs.

Fraud Automation

Customers expect frictionless experiences, however they want to be protected also, therefore when the situation arises the right level of security is required, this adaptive approach is extremely difficult if a common risk and trust framework does not exist.

fcase intelligently manages fraud automation across your entire fraud and risk enterprise, deliveringon a Continuous and Adaptive Risk and Trust Assessment (CARTA), thus automatically addressing fraud cases, facilitatingadaptivelevels of security, blocking that credit card transaction, ordering that new card.

The possibilities are endless…

Effective Efficiency

The total cost of fraud (TCOF) incorporates Fraud losses + fraud tools + customer lifecycle value impact + (the largest impact), Headcount. With fcase, you can improve your fraud operations by up to…

40%

Reduction in headcount, or the ability to do more, via one fraud framework

20%

Reduction in fraud when enabling the full picture of fraud

90%

Improved fraud insight delivering enhanced decisioning

Complete control

Data is at the core of everything, fcase fraud orchestration unites your fraud, transactional and customer care systems, forming one centralised fraud framework.

Whether you are in fraud prevention, compliance, customer experience and support,we have a view for you.

Boost Your Business

Fraud prevention forms an integral function for customer success, one strategy coupled with continued risk and trust assessment, means more control, happier customers at reduced operational overheads.

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Fraud mission control

A single view of fraud delivering investigations, compliance and fraud reporting with a single source of the truth.

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Fraud storyboards

See the big picture with the full story of fraud via flexible fraud investigation storyboards

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Data orchestration

Intelligently unite all your fraud, transactional and customer care systems.

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Fraud automation

See the big picture with the full story of fraud via flexible fraud investigation storyboards

fraud-reporting

Fraud reporting

Fraud reporting that spans your entire fraud prevention enterprise from where what and how to fraud operations performance.

smart-loopback

Smart loopback

Feedback fraud results in downstream fraud prevention system(s) delivering crucial insight for machine learning.

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Common fraud framework

A common reference model, delivering improved business impact and cross-functional alignment across your whole enterprise

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Fraud APIs

Feedback fraud results in downstream fraud prevention system(s) delivering crucial insight for machine learning.

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Compliance Reporting

Via a common fraud and risk framework, PSD2 fraud reporting comes as standard, furthermore delivering the insight on fraud across your enterprise to support fraud compliance operations

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Scalability

Built from the ground up for large volumes, fcase easily scales as your business grows, we offer several deployment methods including on-premises, cloud, and a hybrid of both.

Deliver on your directives

Cross functional alignment is key to a successful fraud strategy, one that can address fraud using one common framework, this, in turn, reduces fraud, false positives, customer friction and significantly improves on fraud prevention operational efficiencies, thus reducing costs.

Schedule a demo

See how fcase drastically reduces fraud, customer friction coupled with great operational efficiencies with one common fraud framework.